You may return a defective or damaged product WITHIN 24 hours of receipt of your shipment,. If you wish to return any shipment, please e-mail us at contact@cncshoppe.com with “Return-OrderID” in the subject line. The email must be sent within 24 hours of the receipt of the shipment. Approved returns will be given a Return Id from us and same id has to be pasted on the return package.
We will accept returns only in case the product is damaged or wrongly supplied. Returns will be accepted only if the package is unopened and in the original condition when shipped by CNCShoppe.com.
If you have lost your packing slip, please indicate the order number or the e-mail address and name of the person who placed the order, along with the reason for your return on a separate piece of paper, and send the packet to the address given below:
Our address for returns is as follows:
VS Techno Solutions
17, Shibra Farms, Chikkabidarikal Main Road,
Nagasandra Post,
Bengaluru – 560073,
Karnataka State, INDIA
Mobile: +91 9206180895
Email: contact@cncshoppe.com
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We will notify you through e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 working days of our receiving your return.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@cncshoppe.com
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@cncshoppe.com and send your item only once you get our confirmation to:
VS Techno Solutions
17, Shibra Farms, Chikkabidarikal Main Road,
Nagasandra Post,
Bengaluru – 560073,
Karnataka State, INDIA
Mobile: +91 9206180895
Shipping of Returns
To return your product, you should mail your product to:
VS Techno Solutions
17, Shibra Farms, Chikkabidarikal Main Road,
Nagasandra Post,
Bengaluru – 560073,
Karnataka State, INDIA
Mobile: +91 9206180895
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at contact@cncshoppe.com for questions related to refunds and returns.